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recall information

Updated: May 11, 2018

ALLERGEN ADVISORY REGARDING SUGAR COOKIES PRODUCT:

Sugarfina, Inc. is recalling its Sugar Cookies product because the label does not declare that this product contains egg. People who have allergies or severe sensitivities to eggs run the risk of serious or life-threatening allergic reaction if they consume this product.

Sugar Cookies were sold in Sugarfina, Inc. retail stores throughout the U.S., and select Nordstrom department stores in Oregon, Arizona, California, Texas, Illinois,Washington, and other boutique retail stores. The miniature, white-chocolate coated cookies were most commonly sold in a clear lucite cube that held approximately 3.5 ounces (UPC: 840278113725 | SKU #K1175), or sold in a blue plastic bag that contains approximately 2.5 lbs (UPC: 840278122123| SKU #K1016), and in a clear plastic bag that contains approximately 0.8 oz. (UPC: 840278109414 | SKU #K0521).

No illnesses or adverse reactions have been reported to date. Sugarfina decided to initiate the voluntary recall of all lots shortly after an internal label review identified that the labeling statement did not identify eggs. The product is otherwise safe to consume.

Sugarfina takes the safety and integrity of the products it sells seriously. If customers have product affected by this voluntary recall, they should discard it immediately or return it to their local store for a full refund, or contact their sales representative.

Costumers with questions may contact the company at 1-855-784-2734 from 8:00 AM to 5:00 PM PST Monday to Thursday and 8:00 AM to 2:00 PM PST on Friday.

Sugarfina sincerely regrets any inconvenience and concern this voluntary recall may cause.

Updated: April 6, 2018

ALLERGEN ADVISORY REGARDING PLATINUM BLING RINGS:

Sugarfina recently discovered that the labels for Platinum Bling Rings lists gelatin as an ingredient, but does not state that the gelatin is derived from fish. Fish-derived gelatin comprises 0.05% of the product by weight. Sugarfina is voluntarily recalling Platinum Bling Rings from the market so that it can correct these labels. If you are in possession of Platinum Bling Rings, you may return it to a Sugarfina retail store or contact Sugarfina’s customer service at hello@sugarfina.com, to make arrangements for return shipping. All such returns will be for a full cash refund equal to the standard retail price of Platinum Bling Rings.

Updated: January 19, 2018

ALLERGEN ADVISORY REGARDING CHOCOLATE BACON TOFFEE:

Sugarfina recently discovered that the labels for Chocolate Bacon Toffee may be confusing to consumers with allergies. Specifically, while almonds are listed as an ingredient, the allergen statement on printed labels does not state that Chocolate Bacon Toffee contain almonds. Sugarfina is voluntarily withdrawing Chocolate Bacon Toffee from the market so that it can correct these labels. If you are in possession of Chocolate Bacon Toffee, you may return it to a Sugarfina retail store or contact Sugarfina’s customer service at hello@sugarfina.com, to make arrangements for return shipping. All such returns will be for a full cash refund equal to the standard retail price of Chocolate Bacon Toffee.