“I just received my order today and I must compliment you on not only the quick delivery, but beautiful packaging and hand written note. The world would be better if more companies had customer service like you. I’m now a loyal fan and will spread the word! Thank you so much for the sweet treats!” — Bree S.
“Just received my order! The shipping was speedy, the presentation delightful and the hand- written thank you card, a perfect touch.” – Natasha V.
Sugarfina Shipping Info
Shipping Methods & Cutoff Times
We offer three shipping options:
- Standard will arrive within 2-5 business days (Monday-Saturday). Please note orders may take up to 48hrs to process if shipped with standard service.
- Expedited 2-Day is guaranteed to arrive on the 2nd business day, if the order is placed by 10am PST (Monday-Thursday). If the order is placed by 10am PST on Monday, the package will arrive by end of day Wednesday. Orders placed after 10am PST Wednesday will ship the following Monday.
- Expedited Overnight is guaranteed to arrive the next business day, if the order is placed by 10am PST (Monday-Thursday). Some large orders may require extra processing time. If your order requires extra time to fulfill, we will contact you via phone and/or email.
*PLEASE NOTE* Sugarfina cannot be held liable for delivery delays caused by inclement weather.
SENDSWEETS promotion cannot be combined with any other promotions or offers. Hawaii and Alaska ship to states are exempt from promotion.
It’s a fact – candy can melt in warm weather. We want your order to arrive in the best possible condition, so we have made the following adjustments to our shipping policy for the warmer months:
- We do not let packages to be transported over the weekend during the warmer months of the year, as this increases the chance of melting. Thus, we do not ship any orders on Friday.
- Expedited 2 Day and Overnight orders placed on Thursdays after 2pm will not ship until the following Monday.
- We do not offer Standard shipping to the following states during the warmer months: Alabama, Florida, Hawaii, Louisiana, Mississippi, Nevada, Texas. *Note* Any Free Standard Shipping promotions are excluded from these states during the summer months.
When you select expedited shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame.
Shipping to arrive on a Specific Date: If you would like your order to arrive on a specific date, please email firstname.lastname@example.org to arrange the details.
Shipping to Multiple Addresses: If you are shipping to multiple addresses, please contact us at email@example.com and we can assist you.
APO/FPO Addresses and PO Boxes: At this time we can not deliver to APO/FPO addresses or PO Boxes.
International Shipping: We currently only accept orders being sent to the U.S. on our U.S. website. If you’d like to ship an order to Canada please visit our Canadian website to place your order. If you would like to ship to an international address, please contact firstname.lastname@example.org and we can assist you.
Holidays: Our warehouse is closed during the below holidays. Orders will not be processed or shipped on these days.
New Year’s Eve
New Year’s Day
We offer gift wrap for $5, which includes our crisp aqua Sugarfina gift boxes, designer tissue paper, white ribbon and bow, and a hand-written gift note.
Select gift wrap on the checkout page, and be sure to include your gift note – a box will appear under the gift icon after you check it.
If you have any special instructions, such as gift-wrapping particular items together, please include those notes in the gift wrap box.
If you do not select the gift wrap option, and you are shipping to someone other than yourself, we’ll include a note that says “from [sender’s name].”
How packages arrive
Why blend in? Your candy is packaged in a beautiful aqua Sugarfina shipping box,* so it looks great all the way from our boutique to your door. When you open the box, you’ll find a hand-written note on top and your candies tucked carefully inside. We don’t include packing slips or any pricing information, as our candies are frequently sent as gifts and we like to conserve trees. Instead, we email a receipt and packing slip to the sender.
*standard white or kraft boxes may be used on larger orders
Warm Weather Appropriate Candies and Gift Sets
If you are shipping your order to a destination where temperatures are above 75° F we strongly suggest considering the below list of candies that are a bit less heat-sensitive then chocolates and caramels. Please be advised that these candies can still melt in hot conditions (e.g. 85° F and up).
Warm Weather Appropriate Candies and Gift Sets
Bentos & Gift Sets:
Will You be my Bridesmaid or Maid of Honor Giftsets
Gummy Love 8pc Bento
Gummy Love Tasting Box
Love Bites Giftset
Pucker up Giftset
Thank You Giftset
Athena Black Cherry
Chocolate Marshmallow Eggs (milk and dark)
Chocolate Sparkles from Greece
Dark Chocolate Jordan Almonds
Robin’s Egg Caramels
#1 Swedish Fish
Baby Champagne Bears
Berry Vanilla Pies
Black Currant Berries
Blueberry, Lemon, Blood Orange, Citrus & Strawberry Fruttini
Ice Cream Cones
Long Stem Roses
Mama & Baby Bears
Mama & Baby Pigs
Pale Ale Pints
Queen of Hearts
Sour Fizz Cola Cuties
Super Sour Hearts
Dulce De Leche
Sea Salt Licorice
Bits & Pieces
Fruits De Mer
Poco Dolce Hazelnuts
Superfruit Jelly Beans
Shipping costs to one U.S. address are as follows
ORDER Min ORDER MAX Standard Expedited 2-Day Expedited Overnight – $10.00 $7.00 $16.95 $27.50 $10.01 $30.00 $7.00 $18.50 $29.50 $30.01 $50.00 $7.00 $21.50 $32.95 $50.01 $75.00 $7.00 $22.95 $34.95 $75.01 $150.00 $7.00 $28.50 $40.50 $150.01 $250.00 $7.00 $36.50 $49.95 $250.01 $350.00 $7.00 $43.95 $58.50 $350.01 $500.00 $7.00 $55.95 $70.95 $500.01 $650.00 $7.00 $65.95 $80.95 $650.01 $800.00 $7.00 $78.95 $94.95 $800.01 $1000.00 $7.00 $93.50 $111.95
*Please note these rates are for online customers only and do not apply to wholesale, custom, or corporate orders.
If you’re shipping to an international address, please call 1-855-SUGARFINA or email email@example.com for an international shipping quote.
Valentine’s Day Shipping Deadlines
Want your sweets for Valentine’s Day? Below are our shipping cut off times. Your order must be placed before these times using the specified delivery method to receive for Valentine’s Day.
2/8/17 10am PT for orders shipping Standard Ground.
2/10/17 10am PT for orders shipping Express 2 Day.
2/13/17 10am PT for orders shipping Overnight.
Missed the shipping window? Contact your local Sugarfina by noon for same day local delivery. Click Here to find a Sugarfina Boutique in your area.
As always, we cannot be responsible for delays caused by weather delays or carrier issues.
Sweet Feedback From Happy Customers
“I have ordered a few things from this wonderful company and every time, the shipping is amazingly speedy, and the product is simply wonderful.” — Sarah S.
“I just received my very first Sugarfina order – champagne gummy bears. Can I just tell you how very much I appreciated the handwritten note AND samples of 2 other yummy candies – the cuba libre gummies and the green apple frogs?! I am definitely a loyal customer now! Thank you so much Sugarfina, for making me feel so special with your beautiful blue box of goodies!!” – Charlotte W.